Business need
Your pharma sales team, the main customer-facing staff of the pharmaceutical industry, faces many challenges including: lower perceived product differentiation, pressure to find more efficient communication channels, great heterogeneity in the needs of customers and the value of customers to the company, and restricted physician access.
Solution
Empower your customer-facing staff with technology that can help improve customer communication not only in face-to-face meetings but also through multiple channels and means such as Email Tracking, Appointment Scheduling and Reminder Tools, Workflow Integration, and Automation and Tracking.
Email Tracking
Appointment Scheduling, Automation and Reminder Tools
Workflow Integration
Benefits
- Transition from direct to digital communication and training
- Help medical device companies adhere to strict FDA requirements and provide a single source of truth for their products
- Simplify company mergers and acquisitions
- Simplify sales and marketing collateral from a B2B standpoint and serve as a helpful tool for patient engagement efforts
- Help businesses adapt to the complex landscape and align with Big Data trends