Business need

Customers and companies collectively must use one integrated platform that gives all departments — from marketing to sales, commerce, and service — a single, shared view of every customer.

Solution

At Informatic Technologies, we offer SalesForce solutions that deliver the tailored experiences your customers expect by using one integrated CRM platform. It offers robust, connected products for enhancing your marketing, sales, commerce, service, IT, and more.

Personalize Marketing

Understand Your Customers

Deliver Amazing Shopping Experience

Speed Up Customer Support

Building Custom Applications

Personalize Marketing

Leverage customer data insights from multiple sources to create more effective marketing. Earn customers with a complete marketing solution, and trigger messages based on customer actions, sending more targeted messages.

Understand Your Customers

Create longer-term relationships by being a trusted advisor. Be familiar with your customers’ needs and concerns, and then offer advice tailored to their situation. Implement automation on repetitive tasks and increase sales force efficiency and profits.

Deliver Amazing Shopping Experience

Simplify shopping with a complete commerce solution that connects commerce to all departments. Customize experiences with artificial intelligence and deliver continuous commerce innovations.

Speed Up Customer Support

Deliver faster support or issue resolution based on your customers’ terms, time frame, and medium. Unify email, social, phone, and chat support and manage each channel from one view.

Build Custom Applications

Streamline business processes across departments through digitization and automation by creating apps with reusable, low-code components.

Benefits

  • Reliable reporting
  • Dashboards that visually stage data
  • Better and automated messaging
  • Proactive service
  • Efficiency enhanced by automation

Resources

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